Overview

We at NOOR Calcutta would like you to have complete peace of mind when buying our products online from our website. We will gladly accept returns in its original packing within 3 days of you receiving your product if you are not satisfied with our product for any reason. You will need to inform us within 24 hours of delivery of the product.

Customer can return products under following conditions:



1. Products which you received in “Damaged/Defective/Broken” Condition.

2. Wrong product received.

Refunds will be processed only if they cannot be replaced with a new product.
We do-not accept requests on exchange of products.

You can contact us by sending an email to noor.calcutta@gmail.com with images attached and the problem completely stated. Please also mention your order number, name and contact number with your returns request. We request you to not ship your return parcels until approved to send by us.

Contact us at noor.calcutta@gmail.com for questions related to refunds and returns.